I want to express my sincere gratitude and appreciation for Greg Wilhelm’s professionalism and experience. I happened to stumble across Peerless AV while searching for an AV installer in the Greater Boston area. Not knowing anything about Greg, I reached out to him for a consultation and a quote. Greg’s response was immediate. Not being very well versed in AV technology, Greg understood exactly what I was trying to accomplish with the AV system in my home. He suggested a variety of systems and setups to compliment my already existing system. The quote was detailed, clear and spot on to the finished job. No surprises.
My expectation on installation day was for Greg to be there a couple of hours. Again, I had no idea of the complexity of installing a AV system in this day and age. Greg arrived on time and stayed until the job was done. During installation an electrical “issue” was discovered by Greg. A central electrical outlet to the entire system had been improperly wired 10 years ago and it could have caused the entire system to fail or cause harm to the house. After consulting with me, Greg called one of the many electricians/professionals that he knew and they came over within 4 hours. Pretty amazing!
I am extremely satisfied with my AV system. I would strongly recommend and endorse Greg Wilhelm and Peerless AV.
Greg did a fantastic job installing our flat screen and components. The Blu-ray player, cable box, and RF system were set up in a closet. We live in a old Victorian house, and the job turned out to be much more complicated – including running cable to the basement from a second floor. He and his crew met the unexpected challenges, and ended up staying much longer than expected. We had just bought a new chandelier and had it sitting in the living room. His electrician installed it for us while he was there. Would highly recommend.
We worked with Greg at Peerless Audio and Video to install three TVs and two new sound systems. It required some pretty creative re-wiring and running of new lines throughout the house, attic, basement and within finished basement ceilings. Not an easy chore!!
Greg made several trips to the house leading up to the project to not only make sure he fully understood what we wanted, but also to get the correct dimensions, fully explain (in detail) what we were doing, what the cost would be and how long it would take. Greg offered great recommendations and consulting on how to approach the project. He is extremely knowledgeable and the consummate professional.
Greg took personal pride in making sure the project went flawlessly and that all the equipment was working perfectly. We have other projects we want done in the future and will definitely call upon Greg for those as well.
Greg installed our home entertainment system about a year ago. He took the time to thoroughly understand our requirements, and provided us with a variety of cost/performance options. His suggestions were objective, well informed, and entirely mindful of our requirements. The highlight of our experience, however, was the pride and quality of workmanship that Greg brought to the installation of our equipment. Greg is a perfectionist, and this was reflected in every aspect of the work he did for us. Since the installation, Greg has kept in close contact with us to ensure our satisfaction with our Peerless investment. He has been immediately responsive to any equipment modification/addition requirements we’ve had; usually offering to show up within hours of an enquiry. I couldn’t recommend Greg – and Peerless – more highly.
We have hired Greg at Peerless Audio and Video to install the sound system in several of our restaurants and will continue use him as we open more.
He is very knowledgeable and professional. We have found that he is an excellent consultant to our needs as well.
He recommends the right products and clearly details why he suggests what he does. He makes a complicated process very easy to understand.
Based on his excellent work in our restaurants, I hired Greg to do some work in my home. His recommendations were all within my budget. His work was excellent. I am very satisfied with the quality of his work and would recommend his services to anyone.
We have been working with Greg for the last several years on projects ranging from major audio visual installations to minor equipment tweaks and upgrades.
Greg’s expertise, attention to detail and high standards are evident every time he has worked with us. He is also very responsive when we need him and patient with us when troubleshooting issues that are a result of simple human error. I unequivocally give him the highest recommendation!
We highly recommend Greg Wilhelm and Peerless AV. We had a home theater entertainment system designed and installed by Greg Wilhelm and are very happy with the process and the result.
During the design, Greg came out to our house and met with us. Greg helped us think about what we watched (viewing patterns – types of shows and movies) and listened to (musical preferences). He took into consideration the rooms size and shape and our desire to keep the equipment as unobtrusive as possible.
Greg was very good and patient at explaining both the technical jargon and the advantages and disadvantages of some of the options. Since I do not know anything about TV’s, audio components etc., I needed a lot of explaining. Greg also came up with the idea of locating the components in a closet behind the TV and speakers – keeping them very accessible, yet out of sight.
Within days of his visiting us, Greg sent us a proposal and quote that was clear, detailed and complete. We know what we were buying, what it was for and how much it cost. Greg’s quote let us compare prices with retailers and he came in with the same or better pricing. In fact, Greg was able to get us a discount on the TV.
The installation went very well, quickly and with a minimum of disruption to our home. The equipment was installed just where we wanted it, straight and level and no wires or holes in the living spaces. Greg was even able to use our existing ceiling lights as access ports in running wiring and did not have to cut any extra holes in our kitchen ceiling for speakers. It seemed that half of the time that the installation took was Greg making sure that everything and I mean everything, worked as it was supposed to – which was invaluable to someone like me who is not particularly knowledgeable on “AV Stuff”. When Greg left, all of our furniture was back in place, everything had been vacuumed and everything worked.
We did have one glitch that arose with the system a few days later. We were getting radio frequency (RF) interference from somewhere that was interfering with the universal remote control. Greg came out on a Saturday and took care of it – then followed up later to make sure that the problem stayed away (it has). Greg has been very clear that he stands by his work and that we can always call him if any problems arise.
In the end, we have an entertainment system that fit our needs, home and budget.
Our experience with Greg is that he listed to us, helped us to define what would fit for us, put it all in place, made sure it worked as it should and that we were happy – and for an honest price.
When you are spending real money on video and audio – you can’t go wrong with an honest professional like Greg Wilhelm.
A tremendous, high performing system, installed on schedule, on budget and with incredible attention to detail. Living in a high end condo, I was looking for form and function, and these guys delivered on both. Museum quality aesthetics along with all the functionality that I wanted. Peerless AV is the best!
Perhaps most telling, is that they answer the phone or return calls immediately if you have questions – even a full year after the install. Premium service all the way! Thanks Greg. Would never consider another AV service provider.
We have worked with Greg at Peerless Audio for several years now. We started out needing a solution to the “five remotes for one TV” issue and progressed to having Greg take care of all our home theatre and entertainment needs. He and his staff provided an aesthetically pleasing and creative solution to our outdoor space that we have thoroughly enjoyed. We call on Greg each year to provide the set up and winterization of our system and it is always taken care of seamlessly. Greg never leaves a job without making sure everything functions properly, and that you have a thorough understanding of how it all works.
Greg is professional, responsive and takes the time to evaluate your needs and completely explain the options available to you. More importantly, he is an honest and trustworthy person. We highly recommend Peerless Audio and Video for anyone’s audio visual needs.
Our indoor cycling studio in Wellesley relies on a high quality sound system to create the best classes. Greg and the folks at Peerless worked with us to re-do our system and we are very pleased with the final result. Best of all, Peerless was highly reliable and responsive throughout the process….something I find rare these days.